Refund Policy

Effective Date:20/05/2025

100% Satisfaction Guarantee (24-Hour Refund Window)

We are confident in the value of our premium digital products. However, if you’re not completely satisfied with your purchase, we offer a 24-hour refund window from the time of purchase.

Eligibility Criteria

You may request a refund if:

• The request is made within 24 hours of purchase.
• You have a valid reason (e.g. technical issues, incomplete delivery, not as described).
• You haven’t misused, shared, or exploited the product.

We do not offer refunds for change of mind, failure to understand the product description, or improper use.

How to Request a Refund

Send an email to support@sellix.shop with the subject: Refund Request – Order #[YourOrderID]. Include the following:

• Full Name
• Email used for the order
• Order ID
• Reason for the refund request

Processing Your Refund

Once your request is reviewed and approved, we’ll initiate a refund to your original payment method within 5–7 business days. You’ll receive confirmation by email.

Non-Refundable Conditions

• Requests made after 24 hours from the time of purchase.
• Products that have been extensively used or downloaded.
• Violation of our Terms & Conditions.

Contact Us

For any concerns or refund queries, please email:
support@sellix.shop